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Solar System Case Study

Dear Finn
I began the process of learning about solar energy about two years ago with your excellent website and it’s accompanying a very comprehensive book. I found your information uncomplicated, complete and usable.

It wasn’t long before I asked that you arrange for three quotes in my area. One company stood out. Although not the cheapest, I believed their offering to be technically superior.

All Green Environmental Solutions of West Gosford were to supply sixteen solar panels, associated Enphase micro-inverters and the Envoy system controller. The installation was completed in November 2018 by a competent and knowledgeable team.

The system went straight to work with impressive results (summer power bills less than $5.00 for the month). Of course the Envoy graphic outputs confirmed my decision to go with Enphase.

In May of 2019, All Green supplied three AC Batteries with a capacity of 3.72kWh. These have proved an excellent addition with daytime solar contributing to evening air-conditioning in the summer and night time off-peak battery charging helping with reverse cycle heating in the winter.

Very happy.

Then in March this year, a curious fault developed which restricted production during the day from about 10:00 am. All Green responded promptly. At first it was thought to be a control issue between the Envoy controller and the micro-inverters. It seemed to be a very complex issue that was rapidly referred to Enphase engineers first in Sydney and then California. Baluns were used to eliminate noise, A new termination box fitted, The Envoy was replaced, A pair of newer IQ 7 micro-inverters were fitted for observation. All to no avail, ultimately the decision was taken to replace all sixteen micro-inverters with IQ 7s and to renew associated cabling, This, of course, means that the root cause of the fault will never be known. The system has been perfect since.

A couple of comments are warranted. All Green Environmental Solutions have been prompt and professional. Their rapid involvement with Enphase here in Sydney and then in the US brought strong expertise to bear, No comment was ever made about the considerable cost of the investigation and repairs, And because of the time is taken and loss of production Enphase have offered compensation.

In essence, the Enphase system has performed above expectations. All Geen and Enphase have provided exceptional support. I am very happy with your recommendation and my decisions.

Regards
Ian Sunderland

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    Google Reviews

    • 5 star review  Fantastic friendly service, very professional installers. Pricing was really good and they explained everything in simple terms that I could understand. I would have no hesitation recommending them. Even though they were from the central coast they were happy to come to Sydney and were always on time. It’s awesome dealing with companies like this. Thanks all green

      thumb Simeon McGovern
      9/04/2019

      5 star review  A highly professional experience from start to finish. The sales team provided all the information we needed in an easy to understand format with very competitive pricing. Once we decided to go ahead with the purchase things moved along quickly and within a short time the installation crew arrived. The crew were very helpful and friendly, explaining all the steps and downtime was kept to a very minimum amount of time. No more than 15 minutes or so. The monitoring software was installed and explained in detail and the empty boxes, etc was cleaned away. A reassuring aspect of the monitoring software is that in the event of a problem All Green will contact me to let me know what will be done and when, not the other way around as is usually the case. Top marks on all aspects of the deal from start to finish. Well done. I would recommend All Green in an instant.

      thumb Michael Luff
      11/04/2020
    • 5 star review  Great company to deal with. Priced competively. Install done neatly and on time. Always good to support some locals. Well done to Scott, Bryce and the team.

      thumb Daniel Starr
      2/11/2020

      5 star review  Excellent business to deal with from start to finish. David and his team were friendly, professional , reliable and efficient. The office gave good customer service. Smooth instalment from start to finish and competitive prices. Would recommend them to anyone .

      thumb Deb Bartholomew
      7/13/2020
    • 5 star review  Ive had this system for a few years now and it has performed well. Any minor issues are quickly resolved by contacting All Green and i have found the customer service and backup exceptional. Highly recommend.

      thumb Rick C
      7/28/2020

      5 star review  Very pleased with the solution that All Green Environmental came up with. It wasn't the easiest installation with a very steep roof but the installation team did very well and the system was up and running the same day. Very efficient, no mess and I now have 'free' power. Would definitely recommend them.

      thumb Roger Attwood
      5/14/2020
    • 5 star review  I had an issue with my Enphase system which was installed by another local company who went bankrupt, effectively voiding my labour warranty for good. All Green Environmental Solutions weren't obliged to assist me, being very busy with their own clients, but they did !. Their response was prompt and professional throughout. If you are looking to install solar, I am sure you will be safe in the long term and well looked after with this company. Thanks again .

      thumb John Ienna
      3/04/2020

      5 star review  Excellent long established family company with extensive experience in all things Solar. I researched a number of companies and All Green were by far the best value with the highest quality components. Highly recommended!

      thumb Wayne Earnshaw
      6/18/2020
    • 5 star review  I was referred to All Green Environmental Solutions by a friend and I am so glad I listened. The job entailed installing Enphase solar panel system and a Tesla Powerwall 2 at my house. This was done efficiently with the work being completed on the day of installation with no issues. They setup the system so that I can monitor it on my phone, answered all questions I had and were professional throughout. I highly recommend them

      thumb Brandon Navra
      6/19/2020

      5 star review  May I thank the installer Dave who came around today to troubleshoot and fix my network connectivity with the Enphase envoy. He went to great trouble to hook it up via ethernet so it’s much more reliable and I’m thrilled about that. This is the sort of excellent post-install service you want but don't always get. Recommend.

      thumb Grant Ayre
      4/04/2019
    • 5 star review  Great advice and service and I don't regret selecting them. They are not a pushy solar marketing outfit. I have recommended them to friends who are looking for solar. They were very patient and helpful while I watched shading issues during different times of the day in the weeks before I made a decision. My observations just confirmed what they had proposed. I was very happy with the installation process. What they said I could expect to be generated on my site and position is on target with what is actually happening.

      thumb Rodney Brady
      8/26/2020

      5 star review  We engaged All Green to install solar panels and a Tesla Powerwall 2 at our house. They did a timely, efficient job, and we are very pleased. They went through the system with me, including demonstration of "grid down" performance. They provided clear answers to my questions. They also left the place clean and tidy. An excellent job all round.

      thumb tom king
      6/02/2020
    • 5 star review  They were fast to book a date once we paid the deposit and the price was the cheapest around. Very happy with their service

      thumb Lindsay Ipsen
      10/27/2020

      5 star review  All green environmental solutions installed a large solar system and Tesla battery at my elderly neighbours house (who I was assisting) on the 20th of August, 2020. The installation team came early in the morning, and after consulting with us about what they were going to do, they got to work. The whole process took less than a day, and the men were very efficient and courteous. At the end of the day, the system was tested and up and running, and they left the worksite tidy. Would highly recommend the company if you are thinking of putting in a system. Cheers, Phillip and Dennis. 😊😸

      thumb Phillip Vassallo
      9/09/2020
    • 5 star review  Fantastic team to deal with. Within an hour of the install (which only took half a day) we were making more energy then we were using, and that was on a cloudy day! Highly recommend.

      thumb Lhami Organic Skincare
      11/26/2019

      5 star review  From the very start, Joe was competitive, and engaging with the quote.Joe provided a lot of background links to help in the education process, and help determine the right system for our house based on our budget. Then when it came to the install, Bryce and his team were here promptly. They were very engaging, and extremely efficient - done in 4hrs. Enjoying monitoring production and consumption, and looking forward to low energy bills and doing our little part for the environment. Thanks to All Green Environmental Solutions.

      thumb Agashan Dias
      6/24/2020
    • 5 star review  Awesome company, very professional and competitive pricing. Definitely recommend them

      thumb Shane McGrath
      9/04/2019

      5 star review  Great service end to end - bloke came out in person to discuss options (all others were phone or didn’t show), clear quotes, very professional and friendly team of installers on the day. Couldn’t recommend these guys more, 5*

      thumb Chris Dolman
      11/06/2019
    • 5 star review  A good price & advice on what components to buy. Installed on the day scheduled, and installer were professional. I'd recommend

      thumb Stuart Frith
      11/01/2020

      5 star review  One of the easiest, seamless dealings I've had installing something. Highly recommended. Love our LG Panels.

      thumb Rachel Capps
      1/01/2020
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