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Solar System Case Study

Dear Finn
I began the process of learning about solar energy about two years ago with your excellent website and it’s accompanying a very comprehensive book. I found your information uncomplicated, complete and usable.

It wasn’t long before I asked that you arrange for three quotes in my area. One company stood out. Although not the cheapest, I believed their offering to be technically superior.

All Green Environmental Solutions of West Gosford were to supply sixteen solar panels, associated Enphase micro-inverters and the Envoy system controller. The installation was completed in November 2018 by a competent and knowledgeable team.

The system went straight to work with impressive results (summer power bills less than $5.00 for the month). Of course the Envoy graphic outputs confirmed my decision to go with Enphase.

In May of 2019, All Green supplied three AC Batteries with a capacity of 3.72kWh. These have proved an excellent addition with daytime solar contributing to evening air-conditioning in the summer and night time off-peak battery charging helping with reverse cycle heating in the winter.

Very happy.

Then in March this year, a curious fault developed which restricted production during the day from about 10:00 am. All Green responded promptly. At first it was thought to be a control issue between the Envoy controller and the micro-inverters. It seemed to be a very complex issue that was rapidly referred to Enphase engineers first in Sydney and then California. Baluns were used to eliminate noise, A new termination box fitted, The Envoy was replaced, A pair of newer IQ 7 micro-inverters were fitted for observation. All to no avail, ultimately the decision was taken to replace all sixteen micro-inverters with IQ 7s and to renew associated cabling, This, of course, means that the root cause of the fault will never be known. The system has been perfect since.

A couple of comments are warranted. All Green Environmental Solutions have been prompt and professional. Their rapid involvement with Enphase here in Sydney and then in the US brought strong expertise to bear, No comment was ever made about the considerable cost of the investigation and repairs, And because of the time is taken and loss of production Enphase have offered compensation.

In essence, the Enphase system has performed above expectations. All Geen and Enphase have provided exceptional support. I am very happy with your recommendation and my decisions.

Regards
Ian Sunderland

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    Google Reviews

    • review rating 5  We engaged All Green to install solar panels and a Tesla Powerwall 2 at our house. They did a timely, efficient job, and we are very pleased. They went through the system with me, including demonstration of "grid down" performance. They provided clear answers to my questions. They also left the place clean and tidy. An excellent job all round.

      thumb tom king
      6/02/2020
    • review rating 5  Great company to deal with. Priced competively. Install done neatly and on time. Always good to support some locals. Well done to Scott, Bryce and the team.

      thumb Daniel Starr
      2/11/2020
    • review rating 5  May I thank the installer Dave who came around today to troubleshoot and fix my network connectivity with the Enphase envoy. He went to great trouble to hook it up via ethernet so it’s much more reliable and I’m thrilled about that. This is the sort of excellent post-install service you want but don't always get. Recommend.

      thumb Grant Ayre
      4/04/2019
    • review rating 5  Great service end to end - bloke came out in person to discuss options (all others were phone or didn’t show), clear quotes, very professional and friendly team of installers on the day. Couldn’t recommend these guys more, 5*

      thumb Chris Dolman
      11/06/2019
    • review rating 5  All Green Environmental Solutions this week installed a system for us in Northbridge NSW - 8Kw system with 26 Jinko panels and Enphase microinverters. It was the first company I contacted and after meeting with Gary Adair on site having already read reviews of the company, I decided not to bother with competitive quotes. And I wasn't disappointed. The 3 man team led by Bryce turned up as promised at 9am last Tuesday and by 4pm that day we were up and running. Company staff have been both efficient and courteous. Whilst the price I paid is definitely not the cheapest I could have obtained, the professionalism of the company and the confidence that engenders more than makes up for it. I would wholeheartedly recommend All Green Environmental Solutions to anyone considering a solar system.

      thumb Ian Gr
      9/27/2019
    • review rating 5  Very pleased with the solution that All Green Environmental came up with. It wasn't the easiest installation with a very steep roof but the installation team did very well and the system was up and running the same day. Very efficient, no mess and I now have 'free' power. Would definitely recommend them.

      thumb Roger Attwood
      5/14/2020
    • review rating 5  Excellent workmanship. I cannot speak more highly of their installers. I only wish other tradies were as prompt, polite, clean, and showed the same attention to detail.

      thumb Ryan Williams
      5/09/2020
    • review rating 5  I recommend All Green Environmental Solutions to all my friends as they are thoroughly professional, offering a great solution at a very fair price and all delivered efficiently with a first class installation team.

      thumb Sean Gough
      6/16/2020
    • review rating 5  I had an issue with my Enphase system which was installed by another local company who went bankrupt, effectively voiding my labour warranty for good. All Green Environmental Solutions weren't obliged to assist me, being very busy with their own clients, but they did !. Their response was prompt and professional throughout. If you are looking to install solar, I am sure you will be safe in the long term and well looked after with this company. Thanks again .

      thumb John Ienna
      3/04/2020
    • review rating 5  From the very start, Joe was competitive, and engaging with the quote.Joe provided a lot of background links to help in the education process, and help determine the right system for our house based on our budget. Then when it came to the install, Bryce and his team were here promptly. They were very engaging, and extremely efficient - done in 4hrs. Enjoying monitoring production and consumption, and looking forward to low energy bills and doing our little part for the environment. Thanks to All Green Environmental Solutions.

      thumb Agashan Dias
      6/24/2020

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