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Solar System Case Study

Dear Finn
I began the process of learning about solar energy about two years ago with your excellent website and it’s accompanying a very comprehensive book. I found your information uncomplicated, complete and usable.

It wasn’t long before I asked that you arrange for three quotes in my area. One company stood out. Although not the cheapest, I believed their offering to be technically superior.

All Green Environmental Solutions of West Gosford were to supply sixteen solar panels, associated Enphase micro-inverters and the Envoy system controller. The installation was completed in November 2018 by a competent and knowledgeable team.

The system went straight to work with impressive results (summer power bills less than $5.00 for the month). Of course the Envoy graphic outputs confirmed my decision to go with Enphase.

In May of 2019, All Green supplied three AC Batteries with a capacity of 3.72kWh. These have proved an excellent addition with daytime solar contributing to evening air-conditioning in the summer and night time off-peak battery charging helping with reverse cycle heating in the winter.

Very happy.

Then in March this year, a curious fault developed which restricted production during the day from about 10:00 am. All Green responded promptly. At first it was thought to be a control issue between the Envoy controller and the micro-inverters. It seemed to be a very complex issue that was rapidly referred to Enphase engineers first in Sydney and then California. Baluns were used to eliminate noise, A new termination box fitted, The Envoy was replaced, A pair of newer IQ 7 micro-inverters were fitted for observation. All to no avail, ultimately the decision was taken to replace all sixteen micro-inverters with IQ 7s and to renew associated cabling, This, of course, means that the root cause of the fault will never be known. The system has been perfect since.

A couple of comments are warranted. All Green Environmental Solutions have been prompt and professional. Their rapid involvement with Enphase here in Sydney and then in the US brought strong expertise to bear, No comment was ever made about the considerable cost of the investigation and repairs, And because of the time is taken and loss of production Enphase have offered compensation.

In essence, the Enphase system has performed above expectations. All Geen and Enphase have provided exceptional support. I am very happy with your recommendation and my decisions.

Regards
Ian Sunderland

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Google Reviews

  • 5 star review  I got excellent support and service through the entire process. They made it easy for me from the quote, to installation and service after. Very competent team and made me feel valued ! Am a happy customer and I highly recommend them.

    thumb Dipika Dhawan
    8/20/2021

    5 star review  I recommend All Green Environmental Solutions to all my friends as they are thoroughly professional, offering a great solution at a very fair price and all delivered efficiently with a first class installation team.

    thumb Sean Gough
    6/16/2020
  • 5 star review  Very pleased with the solution that All Green Environmental came up with. It wasn't the easiest installation with a very steep roof but the installation team did very well and the system was up and running the same day. Very efficient, no mess and I now have 'free' power. Would definitely recommend them.

    thumb Roger Attwood
    5/14/2020

    5 star review  I was referred to All Green Environmental Solutions by a friend and I am so glad I listened. The job entailed installing Enphase solar panel system and a Tesla Powerwall 2 at my house. This was done efficiently with the work being completed on the day of installation with no issues. They setup the system so that I can monitor it on my phone, answered all questions I had and were professional throughout. I highly recommend them

    thumb Brandon Navra
    6/19/2020
  • 5 star review  May I thank the installer Dave who came around today to troubleshoot and fix my network connectivity with the Enphase envoy. He went to great trouble to hook it up via ethernet so it’s much more reliable and I’m thrilled about that. This is the sort of excellent post-install service you want but don't always get. Recommend.

    thumb Grant Ayre
    4/04/2019

    5 star review  Ive had this system for a few years now and it has performed well. Any minor issues are quickly resolved by contacting All Green and i have found the customer service and backup exceptional. Highly recommend.

    thumb Rick C
    7/28/2020
  • 5 star review  Excellent experience with All Green getting our solar panels fitted. Joel and the boys arrived on time and had the job finished in about 4 hours. The solar panels have been producing heaps of power since installation and we have not used any electricity in that time.

    thumb Jeff Macpherson
    2/04/2020

    5 star review  They were fast to book a date once we paid the deposit and the price was the cheapest around. Very happy with their service

    thumb Lindsay Ipsen
    10/27/2020
  • 5 star review  Competitive pricing. Installation crew on time, polite, efficient and answered all my questions. Really appreciated the call a half hour before arrival letting me know they were on their way. Recommended Enphase micro-inverter system is great. Monitoring software is fantastic. Could not have asked for a better experience.

    thumb Ken Hogan
    3/03/2021

    5 star review  I had the team from All Green install a 6kw Enphase solar system on my home. The team were very professional and even more knowledgeable of the products they were installing. Thank you very much All Green.

    thumb Matt
    6/04/2021
  • 5 star review  Excellent long established family company with extensive experience in all things Solar. I researched a number of companies and All Green were by far the best value with the highest quality components. Highly recommended!

    thumb Wayne Earnshaw
    6/18/2020

    5 star review  All Green Environmental Solutions this week installed a system for us in Northbridge NSW - 8Kw system with 26 Jinko panels and Enphase microinverters. It was the first company I contacted and after meeting with Gary Adair on site having already read reviews of the company, I decided not to bother with competitive quotes. And I wasn't disappointed. The 3 man team led by Bryce turned up as promised at 9am last Tuesday and by 4pm that day we were up and running. Company staff have been both efficient and courteous. Whilst the price I paid is definitely not the cheapest I could have obtained, the professionalism of the company and the confidence that engenders more than makes up for it. I would wholeheartedly recommend All Green Environmental Solutions to anyone considering a solar system.

    thumb Ian Gr
    9/27/2019
  • 5 star review  I had an issue with my Enphase system which was installed by another local company who went bankrupt, effectively voiding my labour warranty for good. All Green Environmental Solutions weren't obliged to assist me, being very busy with their own clients, but they did !. Their response was prompt and professional throughout. If you are looking to install solar, I am sure you will be safe in the long term and well looked after with this company. Thanks again .

    thumb John Ienna
    3/04/2020

    5 star review  All Green Environment Solutions recently upgraded our solar system with a Tesla battery.They were happy to answer all my questions and supplied a competitive quote for the work.. They were on time on the day of installation and the work was carried out very satisfactorily and the site was left tidy and clean. I am very happy to support them with my recommendation to any one planning to have this trype of work done

    thumb peter cox
    8/22/2021
  • 5 star review  Excellent work. Brilliant Communication. Everything is done with peace of mind.

    thumb Central Coast Korean Tennins Club CCKTC
    11/27/2019

    5 star review  Fantastic friendly service, very professional installers. Pricing was really good and they explained everything in simple terms that I could understand. I would have no hesitation recommending them. Even though they were from the central coast they were happy to come to Sydney and were always on time. It’s awesome dealing with companies like this. Thanks all green

    thumb Simeon McGovern
    9/04/2019
  • 5 star review  All green environmental solutions installed a large solar system and Tesla battery at my elderly neighbours house (who I was assisting) on the 20th of August, 2020. The installation team came early in the morning, and after consulting with us about what they were going to do, they got to work. The whole process took less than a day, and the men were very efficient and courteous. At the end of the day, the system was tested and up and running, and they left the worksite tidy. Would highly recommend the company if you are thinking of putting in a system. Cheers, Phillip and Dennis. 😊😸

    thumb Phillip Vassallo
    9/09/2020

    5 star review  Awesome company, very professional and competitive pricing. Definitely recommend them

    thumb Shane McGrath
    9/04/2019
  • 5 star review  All Green were quick and efficient at installing my panels. I've just received my first power bill since the installation and I am very happy with the result. Recommend.

    thumb Harley Jackson
    1/18/2019

    5 star review  From my initial enquiry through to installation these guys have been great. Install happened right on schedule and Wayne was very helpful in walking me through the system and how it works. Product, Quality of Workmanship and Price were all excellent. Highly Recommend.

    thumb Mark Raines
    7/01/2021
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